I know nobody is perfect; BUT, Terry was excellent at all of the above. Any time we had a question, we would either call her or text her and her response was very timely. She was also very patient and understanding. I had never sold a house before and we had this house on the market for 6 months; just prior to getting together with Terry, and it was a horrible, long experience and I would become very frustrated whenever anything would come up. I feel bad because Terry had to take the brunt of my moods; however, she was very patient and understanding. She would always explain why certain things were happening and made sue to let me know that this was a normal part of the long process. The stress going through the sale of the house was much more manageable having someone like Terry by my side.
I do have to say that Terry went out of her way for us. We were looking for a rental home vs buying another. She asked what was it we were looking for in a rental as well as the area. She took what we said, matched them the best that she could and sent us the listings to see if we were interested; she also sent a link to my daughter to help look as well. Not only did Terry coordinate times to look at the rentals, I feel she went above and beyond when she drove us to see the rentals! I haven't had a realtor ever drive me to places I was looking at; we had always just met there. My overall experience was excellent and I don't think Terry could've done much more to make such a stressful process go so well.
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